Questions about our products

Where can I find a complete list of allergen, ingredients and information?

Our full list of ingredients and allergens are available on our website

Where do your raw materials come from?

Tomatoes come from Italy, ugly vegetables, dairy products and meat come from Quebec.

Do your sauces contain gluten?

Our sauces are gluten free as indicated on our labels.

Do your sauces contain salt and how many calories per serving?

Our sauces contain salt but we always try to keep a balance between taste and our sodium level. You can see the calories of each product in the nutritional values tables ​​of each product

Why do your sauces contain cornstarch?

We add very little corn starch, but we use it to have a better texture.

How long do your sauces stay good for consumption?

2 years after the date of production, you can see the expiry date on the cover of the product.

If the lid is curved and the product has not expired, can I consume the product?

If the lid is a little bulging and not concave, under no circumstances should you consume the product. You can contact us at this email address to replace the product; aliments@si-bon.ca

How to prepare a meal with your sauces?

Our sauces are excellent with pasta, lasagna, rice, couscous, quinoa, poultry, meat, fish or seafood. Let your imagination do the work or check out our recipe section.

Do you have recipe ideas?

You can find our recipes on this website or on our Facebook page

Questions about purchases

In which grocery stores are you selling?

We are at Metro and IGA in the pasta sauces section

Can I return items I bought in store?

If the product does not comply with your highest quality standards, you can contact us for a refund to aliments@si-bon.ca . Have the product in your hands, we will have questions to ask you to trace the cause of the problem.

How can I reach customer service?

You can contact us by email at aliments@si-bon.ca

Or join us on the phone at 450-477-2666

Do you sell anywhere other than Quebec?

We are currently working on export markets in Ontario and the United States.

Questions about the company

Can I sell KITCHEN LAB products in my establishment (spa, restaurant, hotel, café)?

You can send us an inquiry at aliments@si-bon.ca and we will redirect you to the right person to open an account.

Can I offer KITCHEN LAB products in my office for my employees?

You can send us an inquiry at aliments@si-bon.ca and we will redirect you to the right person to open an account.

Can I sell KITCHEN LAB products in my store?

You can send us an inquiry at aliments@si-bon.ca and we will redirect you to the right person to open an account.

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